Independent rail revenue management specialist

Unlock revenue through sharper pricing and commercial execution.

I help railway operators fix underperforming pricing, improve revenue management and deliver commercial change that actually lands — with supporting depth across airlines, hotels and travel technology.

Deep in rail, experienced across airlines, hotels and travel technology.
3% revenue uplift from a new rail RMS, against a 2% target — independently audited
15x three-year return on investment from the same programme
£800m revenue responsibility in senior commercial leadership roles
15+ yrs across rail, airlines and hotels in pricing & revenue

Where I add value fastest

Best suited to businesses where pricing is underperforming, revenue management is not scaling, or a commercial transformation programme needs experienced, hands-on support.

Pricing diagnostics · Revenue uplift · Programme acceleration
Fix pricing leakage Margin left on the table through weak structure, overrides or outdated logic.
Make change stick Programmes need delivery discipline, governance and commercial credibility.
Move faster Senior teams need clarity on where to focus and what unlocks value first.
Problems solved

Support built around the commercial problems that matter most.

Clients do not need more theory. They need sharper decisions, faster execution and measurable commercial outcomes.

Pricing is underperforming

Support for businesses dealing with legacy pricing structures, inconsistent decision-making, poor market responsiveness or missed revenue opportunities.

Diagnostics · Pricing architecture · Optimisation

Revenue management is not scaling

Practical help where systems, teams and processes are not delivering the performance they should, or where leadership needs a clear route to improvement.

System enablement · Team capability · Prioritisation

Transformation is stuck

Hands-on delivery support for pricing and commercial change programmes that need stronger governance, alignment and momentum to land successfully.

Programme delivery · Alignment · Execution
Ways to engage

Clear ways to work together, from a fast diagnostic to full transformation.

Each is scoped deliberately, so you know exactly what you get and where it leads. Most clients start with the Health Check and let the findings decide what comes next.

Revenue Health Check

A fixed-scope, fixed-price diagnostic. In three weeks I score your pricing and yield, size the revenue being left on the table, and hand you a ranked list of what to fix first: a scorecard, a number and a plan, not an 80-page report.

Start here · Fixed scope · Three weeks

Revenue Strategy Engagement

The full build. A complete review of your revenue management capability, a quantified assessment of your maturity and opportunity, and a prioritised strategy and roadmap your leadership can act on and take to a board.

Capability · Quantified opportunity · Roadmap

Ongoing revenue support

Fractional, hands-on revenue management for operators who can see the value but cannot yet justify a full in-house team, keeping pricing, yield and inventory working between and beyond projects.

Fractional · Hands-on · Sustained
Who I work with
Railway operators

Commercial, pricing and fares transformation in complex operating environments.

Airlines

Revenue, demand and pricing support where inventory and customer mix matter.

Hotel groups

Portfolio-level pricing discipline, local execution and revenue performance.

Travel tech providers

Commercial input to help products land with travel clients and deliver value faster.

Selected impact

Evidence of outcomes, not just advice.

My work sits at the intersection of pricing, systems, commercial leadership and delivery, because revenue improvement only lasts when execution catches up with strategy.

Rail · National intercity operator 3% uplift

Built and implemented a new revenue management system, delivering a 3% revenue uplift against a 2% target — independently audited — with parallel-run analysis indicating roughly £1m of incremental revenue every four weeks.

Commercial leadership £800m

Held senior commercial leadership roles with revenue responsibility of £800m, leading pricing and revenue management teams inside operating businesses rather than advising from the outside.

Hotels · Accor ~30 hotels

Led revenue strategy across a large London hotel portfolio, improving pricing discipline and local execution through close work with General Managers and head office teams.

Why clients bring me in

Senior-level support without big-firm theatre.

I combine strategic judgement with hands-on delivery. The aim is better decisions and work that gets over the line, not more slides.

Commercial credibility

Experience leading pricing and revenue in real operating businesses rather than advising from the outside.

Practical delivery

Focus on implementation, governance and measurable progress rather than broad recommendations with no owner.

Travel-sector depth

Specialist expertise across rail, airlines, hotels and travel technology where the mechanics of pricing and demand really matter.

Eric Campbell-Westlind
Connect on LinkedIn
About

Commercial transformation with sector depth and international perspective.

I specialise in rail revenue management and pricing, backed by more than 15 years of pricing and commercial transformation experience across airlines, hotels and the wider travel sector.

My career has focused on where strategy, systems, commercial judgement and delivery meet, from revenue management leadership and pricing transformation to large-scale commercial change.

I have led revenue strategy across complex environments, including around 30 London hotels at Accor, the build and implementation of a new revenue management system for a national intercity rail operator, and major pricing transformation work in rail.

I bring an international perspective shaped by having lived in nine countries, travelled to more than 50, and worked professionally in the US, UK and New Zealand while leading multicultural teams.

Best for businesses that need revenue impact, sharper pricing and stronger execution.
Particularly useful where internal teams are stretched or where change is commercially sensitive.
Less useful if you want generic strategy work with no implementation focus.
How I work

A practical model focused on value, pace and adoption.

Good consulting should reduce noise, surface the few decisions that matter, and create momentum quickly.

1 Diagnose fast

Pinpoint where pricing, revenue management or programme delivery is leaking value.

2 Prioritise hard

Focus on the few commercial moves most likely to unlock revenue or unblock delivery.

3 Deliver hands-on

Support leadership decisions, implementation and stakeholder alignment as work happens.

4 Embed properly

Make sure improvements are adopted, governed and sustained after the initial push.

30-minute call

I'll help you identify the biggest revenue or delivery gaps first.

If pricing is underperforming, revenue opportunities are being missed, or a programme has lost momentum, let's have a focused conversation about where value can be unlocked fastest.

Book a 30-minute call
Specialist areas

Deep expertise across pricing and revenue in travel.

Rail revenue management

Unlock revenue through better pricing, RM and commercial execution in rail.

Travel pricing strategy

Improve pricing structures and commercial performance across travel businesses.

Fare optimisation

Optimise fare structures to better match demand and maximise yield.

Get in touch

Tell me what commercial challenge you need to solve.

Use the form and I'll come back to you, usually within one working day.

Best fit: advisory, interim support, pricing diagnostics and commercial transformation delivery.
Typical clients: railway companies, airlines, hotel providers and travel technology suppliers.
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